Return Policy
Please read our policy carefully before making a purchase
No Refund Policy
Due to the custom and personalized nature of our products, all sales are final. We do not offer refunds, cancellations, or exchanges once an order has been placed.
Customer Responsibility
Please ensure all information, including name spellings and order details, are correct before submitting your order. We are not responsible for errors submitted by the customer.
Damaged Items
In the rare event that your item arrives damaged or there is an error on our part, please contact us within 3 business days of receiving your order. We will be happy to review the issue and provide a resolution if applicable.
By completing your purchase, you acknowledge and agree to this policy.
Contact Information
For questions about damaged items, please email us at support@jaisdesigns.com